Shipping & Returns

Shipping:

At Candour, we take pride in crafting each and every one of our products with meticulous attention to detail and uncompromising quality.  As a result, our items are made to order to ensure they meet our high standards and exceed your expectations.  Please note that due to the custom nature of our manufacturing process, our products typically come with a lead time of approximately 10-14 days but some products may exceed this due to demand.  We appreciate your patience as our skilled artisans handcraft your order with care and precision and rest assured, the wait will be worth it, as you'll receive a product that reflects our dedication to craftsmanship and excellence. Thank you for choosing Candour for your unique and personalized home décor needs!

For any queries surrounding lead times/delivery times, please reach out to our Live Chat or email info@candour-online.co.uk

Returns:

Although we're certain you'll love our products as much as we do, if for whatever reason you're not entirely satisfied with your purchase, please reach out to us via info@candour-online.co.uk with your order number and a member of our fantastic team will be in touch to proceed with your next steps